Vessel Service Solutions AI Glasses

By using the Vessel Service Solutions AI Glasses app ("App"), you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

Depending on the features you use, we may collect:

• Account information such as your name, email address, login details, or profile information.
• Camera content, photos, video, and visual inputs that you choose to capture or upload for AI-powered features.
• Audio inputs, voice commands, and microphone recordings when voice features are enabled by you.
• Device and app information such as device model, operating system, app version, language, crash logs, and basic diagnostic data.
• Usage information such as feature interactions, settings, and session activity used to improve app performance and reliability.
• Optional location-related information if a feature requires it and you grant permission on your device.

2. How We Use Information

We may use collected information to:

• Provide, operate, and maintain the App and its AI features.
• Process images, video, audio, prompts, and other inputs to generate responses or feature outputs requested by you.
• Authenticate users and secure accounts.
• Improve app functionality, quality, safety, and performance.
• Detect, prevent, and investigate abuse, fraud, bugs, or security incidents.
• Communicate important service, support, or policy updates.

3. How Information Is Shared

We do not sell your personal information.

We may share information only in limited circumstances, such as:

• With service providers or infrastructure partners that help operate the App, subject to confidentiality and data protection obligations.
• When necessary to comply with legal obligations, enforce our terms, or protect rights, safety, and security.
• As part of a business transfer such as a merger, acquisition, or asset sale, where permitted by law.

4. Permissions and Sensitive Data

The App may request access to device permissions such as camera, microphone, storage/photos, notifications, or location only when needed for supported features. You can manage these permissions in your device settings at any time.

5. Data Retention

We retain personal information only for as long as needed to provide the App, fulfill requested services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on the type of data and the purpose for which it was collected.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, loss, misuse, or alteration. No system is completely secure, and we cannot guarantee absolute security.

7. Your Choices

• You can limit permissions through your device settings.
• You may contact us to request access, correction, or deletion of your information where applicable by law.
• If the App offers user accounts, you may request account deletion by emailing vesselservicessolutions@gmail.com.

8. Children's Privacy

The App is not directed to children under 13, or the minimum age required in the user’s jurisdiction. We do not knowingly collect personal information from children.

9. International Data Transfers

If you access the App from outside your home country, your information may be processed in countries where data protection laws may differ from those in your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date on this page. Continued use of the App after an update means the updated policy applies.

11. Contact Us

If you have any questions, privacy concerns, or data requests, please contact:

Vessel Service Solutions
Email: vesselservicessolutions@gmail.com